Customer Survey

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CUSTOMER SATISFACTION SURVEY Dunlop Western Star is committed to giving the highest standard of customer service. Your feedback is extremely important to us. We believe in continuously improving our services and efforts to satisfy you. In order to identify your needs better, we would appreciate your feedback or any kind of observation you may have. Thank you for taking the time to share your thoughts with us!
Company
First Name
Last Name
Vehicle (Last 6 digits of VIN)
Repair Order Number (ie- 85972)
Repair Date
Customer Contact Number
How would you rate the manner in which you were greeted with?	1-unsatisfactory - 5-excellent
Was the services/maintenance work done right the first time?	Yes No
Was your vehicle repaired in a timely manner?	Yes No
How would you rate the dealership communication?	1-unsatisfactory - 5-excellent
How would you rate your OVERALL experience at Dunlop Western Star?	1-unsatisfactory - 5-excellent
COMMENTS/CONCERNS